Terms of Service
1. What PlatePal is
PlatePal is a community messaging service that lets you send a polite note to the owner of a license plate or to neighbors on a given street. It is not a parking-enforcement service, a government tool, or a way to file an official complaint.
2. Who can use it
You must be at least 13 years old to create an account. By signing up you confirm that the information you provide is yours and accurate.
3. Acceptable use
- Be respectful. Notes should be helpful, not harassing.
- Do not impersonate someone else or claim a license plate that is not yours.
- Do not use PlatePal for threats, stalking, doxxing, hate speech, sexual harassment, or any illegal purpose.
- Do not send commercial messages, spam, or solicit anything for sale.
- Do not try to break, scrape, or overload the service.
4. Content you submit
You are responsible for everything you send. We do not actively monitor messages, but we may review reports, remove content that violates these terms, or close accounts that are repeatedly abusive. You grant us the right to store and display your messages and feedback inside the service in order to operate it.
5. Reporting and moderation
If someone sends you something inappropriate, use the in-app "Report spam" button. Our admins will review reports and may block users, delete messages, or take other action at their discretion.
6. Account deletion
You can request deletion of your account at any time in Settings. We review requests within a reasonable timeframe and then permanently erase your account, plates, and outgoing messages. Messages you sent to others stay in their inbox with your name removed.
7. Service availability
PlatePal is provided "as is" without warranty of any kind. We do not guarantee uptime, deliverability of messages, or accuracy of plate registrations.
8. Limitation of liability
To the maximum extent allowed by law, PlatePal and its operators are not liable for any indirect, incidental, or consequential damages arising from your use of the service.
9. Changes
We may update these terms over time. If we do, we will post the new version here and update the "Last updated" date. Continuing to use PlatePal after a change means you accept the new terms.
10. Contact
Send questions or complaints via the Feedback tab inside the app, visit our contact page, or email [email protected].